VW COVID-19 FAQs

During these uncertain times, we know that you must have a lot of questions. At Volkswagen of St. Augustine, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our Volkswagen dealership in St. Augustine, FL, at your earliest convenience.

Is Volkswagen of St. Augustine Open Right Now?

Yes, Volkswagen of St. Augustine is open right now!

At this time, you're still welcome to visit us at our VW dealership in St. Augustine. If you choose to visit us, please know that all of us at Volkswagen of St. Augustine consider the health and safety of our customers and employees a top priority. Therefore, we have new practices and sanitation measures in place so you can feel confident in our environment.

If you'd prefer not to visit our nearby VW dealer in person, we'll bring the car-buying experience to you with an at-home test-drive or at-home delivery! For more details, you're welcome to contact Volkswagen of St. Augustine via email, or you can give us a call at (855) 260-2761.

Can I Buy a Car from Volkswagen of St. Augustine Right Now?

Yes, you can buy a car from Volkswagen of St. Augustine right now.

Our physical building remains open, just like our website, phone lines and inboxes. Volkswagen of St. Augustine is committed to serving the local Florida community any way we can during this pandemic, so we're making it easier than ever to upgrade to a new car while practicing recommended social distancing techniques. If you're interested in buying a new VW or used car for sale right now, we encourage you to visit us in person or make an appointment for us to deliver a vehicle right to your door.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

Are Car Dealerships Essential in Florida?

Since auto repair shops and vehicle sales are essential businesses in Florida, Volkswagen of St. Augustine is completely open right now.

Our St. Augustine showroom and service center are fully operational and ready to tend to all your routine automotive needs.

Is Volkswagen of St. Augustine Open for Service?

Yes, Volkswagen of St. Augustine is open for service. Auto repair shops are essential businesses, so we will continue to remain open unless instructed differently by authorities.

Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our VW service center in St. Augustine, FL, for reliable auto repairs nearby. We can take care of Volkswagen oil changes, brake repairs, battery replacements and more! If you'd like to schedule a service appointment or learn about the current Volkswagen of St. Augustine hours, just give us a call at (866) 809-2035.

Does Volkswagen of St. Augustine Deliver?

Yes, Volkswagen of St. Augustine is happy to deliver to you.

To protect both our customers and our employees, the entire team at Volkswagen of St. Augustine is practicing safe social distancing. However, we are working and we're ready to tend to all your VW sales and service needs. If you're interested in buying a vehicle from us, our team would be happy to bring you the car or SUV you've been eying so you can take a test-drive. If you'd then like to buy the car, we'll talk to you about our new Volkswagen specials so we can get you behind the wheel as soon as possible.

What Are the New Volkswagen of St. Augustine Sanitation Measures?

Here at Volkswagen of St. Augustine, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we are reviewing recommendations from the CDC and other trusted sources and taking steps to minimize risk, including:

• Increasing the number of times our dealership is cleaned daily.
• Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.
• Disinfecting our vehicles before and after test-drives, including high-touch areas like door handles, key fobs, steering wheels and gear shifts.
• Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings.
• Instructing any employee who does not feel well or is experiencing symptoms to stay home from work, and encouraging customers who do not feel well to reschedule their appointments or speak with us remotely.
• Postponing any business-related travel, including meetings and vendor visits.

How Should I Clean My Car to Prevent Coronavirus?

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

• Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
• Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.
• If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
• Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!

You can see more tips for how to sanitize a car here.